FAQ

Unless specified in writing and in consideration of the ongoing upgrade in technology and operating standards, SAL is unable to confirm performance compatibility with third party control devices. It is the responsibility of the installer to confirm performance compatibility, (inclusive of control and function limits) before installation.

YES, AS/NZS6058 test procedures stipulate the type of insulated material composition covering an IC-4 / IC-F rated product being equivalent to formed insulation, where 200mm is equivalent to an R1 4.0 classification in accordance with AS/NZ4859.1.

Unless the product is provided with a designated IC rating, (which would typically be located on the product rating label); the answer is NO.

This instruction would also apply to any associated LED driver supplied with the panel.

Allowing for the impact (if any) and suitable drainage of water, the product has been designed and approved for installation in an exposed, vertical wall mount orientation only.

Mounting the product in a horizontal orientation voids the designated IP rating of the product, hence installation in such an orientation must not be exposed to any water ingress whatsoever.

This event is not a safety issue and typically occurs when the LED Strip load falls below the threshold of the driver design limit, which will result in a minor capacitive discharge in the form of the LED strip momentarily "blinking" or "flickering" when the power is turned off. When cutting LED strips KITS, it is always important to calculate the remaining LED load to reconfirm its compatibility with the existing driver, as driver changes may be required with moderate reduction in loads, 

As there is no global performance standard for dimming devices (other than safety and EMC) it is important to consulate with your supplier the compatibility of the devices you propose to install. Minimum loads and dimming performance limits are critical ratings that must be considered when using such devices.

Yes, Hamer NZ. P# 0800 239 239

Yes and these warranty extensions are detailed on the relevant product installation sheet or web page.

Yes, www.facebook.com/salnational

This first point of contact should be the place of original purchase, after which they will be responsible to coordinate the warranty communication with the SAL’s local Customer service team.

The replacement or removal of a factory fitted plug or lead does not void a products warranty, conditional the task has been completed by a qualified installer in accordance with all relevant Australian and New Zealand standards.

Yes @salnational

Absolutely, careful attention is required when installing exterior products to ensure the designated aiming orientation is correct and allows for the natural cleaning of debris/dust from the glass visor surface, in particular when aimed in an upward direction. Products aimed in an upward direction can result in a build-up of dirt on the glass visor, which in turn can thermally stress the product if it is not routinely cleaned. Any aiming restrictions can be found with the installation instructions located in the product carton and or on the relevant product web page.

Yes.

Simple answer is NO. Although documented as “hours” Lumen maintenance with LED products is calculated through the combination of LM79, LM80 and TM21 reporting methodologies and reflects as a guide “useful” time duration of the light source. Rated life on the other-hand (when stated) denotes the rated average LED failures over a given time, shown typically shown as rated survival hours. Now don't get this subject confused with PRODUCT WARRANTY, for SAL product warranty offer, check out the warranty statement found here and on the product installation sheet.

Yes, since 1998

Yes (Sunny Australia Lighting) is SAL National Pty Ltd

Light Emitting Diode, with the first (red) visible spectrum LED being invented in 1962 by Nick Holonyak

The simple answer is Yes. Electrical products are just like your vehicle when it comes to maintenance requirements. They both collect dust and require cleaning and they both have components that require routine inspection and adjustments. Please refer to any specific maintenance instruction on the SAL installation sheet or web site.

This mark, which is mandatory for in-scope lighting and electrical products in Australia and New Zealand, which confirms the product complies with applicable safety and EMC standards.

Suppliers Declaration of Conformity. A SDOC is typically a document that a supplier generates to confirm mandatory safety and performance testing for a particular product has been completed, in lieu of distributing expansive original test reports, which generally are best read by qualified persons. At a minimum a SDOC for lighting equipment should present the relevant Safety and EMC test reports and test report numbers, together with the relevant model numbers of the equipment being offered. The SDOC should be supplied and endorsed by the authorised supplier of the equipment.

Unless it is a designated DIY product eg: floor lamp, or residential LED lamp, all SAL lighting products are designed for installation by a qualified electrical installer only.

 

Humidity can play havoc with electronic circuits (more commonly known in light as LED’s) This data can be found on SAL installation sheets and should be considered before installation of equipment.

Watch this space for updates of the release.

ElectroMagnetic Compatibility, which defines the use of different electronic devices (such as electrical appliances, medical equipment, LED’s and drivers etc) to operate without interference with other devices. This is a mandatory label (and testing) requirement for Australian and New Zealand  Lighting equipment covered by AS/NZS CISPR 15. ACMA also recognise equivalent standards CISPR 15 and EN 55015.

IP (or Ingress and Protection) are an international standard reference which defines how well an electrical product seals itself against the intrusion of foreign bodies and moisture. The first digit I stands for intrusion of a solid object and the second digit P stands for the protection against moisture. In brief the higher the rating the more secure the product is against these elements.

As a guide IP20 is suitable for basic interior spaces eg: office areas, where IP55 and above would be suitable for exterior equipment such as floodlights.

For more information please refer to AS/NZS 60529. 
 

For the digital LED world L70 is simply a measure of time that the light source will be reduced to 70% of its original (or initial) output. You will also see documented L90, which represents the measure of time where the product is reduced to 90% of its original (or initial output).

corridorSTANDBY what does it mean?

The SAL corridorSTANDBY function is a sensor designed for use in products such as bulkheads or weatherproofs for underground carparks and battens for commercial interior spaces to identify activity within the space, thus providing a set value of illumination for a determined amount of time.

In detail; the SAL corridorSTANDBY function allows the user to set the device to detect movement in the space, which then signals the product to switch to full brightness and then hold for a predetermined time, then when movement is NOT detected, the signal then reduces the lighting level to a predetermined value and allows function for a predetermined duration.

The SAL corridorSTANDBY function is ideal for commercial interior and underground carpark spaces, looking for an energy efficient lighting solution without compromising safety and security.

In street terms LM79 is a set of methodologies for laboratory testing of solid state luminaires, which will result in CCT, CRI, system power, luminous flux and distribution being reported.

In street terms LM80 is the test method for measuring lumen maintenance for a LED light source at the actual component level ie the LED.

(thermal ambient) is the recommended maximum environmental thermal limit for the safe continued operation of an electrical device. The ta rating can be found on the rating label and installation sheet, which is located on the relevant product web page. Typically, you will find ta ratings of 25 degree C for Interior products, where ta ratings of up to 50 degree C can be found for exterior products. Operating products beyond their designed ta limit is not recommended as it will stress the product components beyond their rated limits, resulting in reduced product performance or premature failure.

In street terms TM21 is a method to extrapolate the LM80 lumen maintenance data beyond the actual test duration and determine a projection of lumen maintenance as referenced by L70 or L90 (70% or 90% of the initial light source output).

This is a product that requires the installation of an earth to be compliant to AS/NZ 3000.

This is a product that does not require the installation of an earth to be compliant to AS/NZ 3000, as the product is a double insulation product.

An IK rating of a lighting product is covered by EN 62262 and is a measure of the impact resistance of a product. In brief the test process measures a products mechanical impact (impact energy joules) limits against a known mass and varied distances. As a guide the higher the IK rating (limit 10) the higher the products ability to withstand impact force.

High IK rated products (IK10) would be seen used in environments such as vandal prone installations, prisons as a guide.
 

Earth leakage current is an important electrical safety measurement and care should be considered when calculating earth leakage values. This data can be found on SAL installation sheets or for more details on the calculating method go to AS/NZ 60598.1.2013 table 10.3.

Like traditional HID circuits, LED despite the smaller electrical loads has its own limits when it comes to in-rush currents, which must be considered with all electrical circuits. This data can be found on SAL installation sheets.

HAMER NZ - 130 Bush Road Albany Auckland P# 0800 239 239

This is an emergency light that remains ON at all time and remains ON during a supply failure for the designated time as per AS 2293. Maintained lights are typically (but not limited to) EXIT signs.

A non-maintained emergency light is one that is only used (on) for emergency lighting, hence in the event of a mains (supply) failure, the emergency light source will be activated.

(CRI) in street talk is a measure of how an illuminated object appears to the eye.  As a guide the higher the CRI rating >85, the closer the illuminated object is when compared to standardized daylight. Typical CRI value available are: CRI70 for outdoor recreational sports, CRI80 for interior task areas, >CRI90 clinical observation tasks.

Si (k) denotes the colour temperature of a light source referenced against a black body radiator.

In street terms colour temperature is how warm or cool you see the light source.

eg : warm colours are typically 2700-3000k, which would generally be used in residential interior spaces.

cool colours are typically around 4000k, which would generally be used in office interior spaces.

cold colours (daylight) are typically 5000-6000k, which would generally be used in exterior spaces.

Lumen (lumen lm) is the total light out of a light source measured as (initial lumens) representing the base or NEW lamp source lumens. (Rated lumens) is then measured after 100 hours usage for traditional lamp sources and LED sources are represented by L70 or L90 ratings.

 

Lux (lx) is the unit measure for how much luminous flux (lumens lm), which in street terms is LIGHT falling on a given surface. Lux can be accurately measured by a calibrated Light meter

In line with SAL standard terms and conditions of sale the standard warranty is twelve (12) months, unless stated otherwise on the product installation sheet and web page.

The mandatory luminaire general requirements and testing is covered by AS/NZS 60598.1:2013. This standard addresses essential electrical and operating performance tests for a lighting product, which is a must when selecting lighting products.

This standard is in addition to specific product standards such as AS/NZS 60598.2.2-2016 and AS2293.1.2005 Emergency Lighting as an example.

As a minimum you should find all necessary electrical data to allow you to be informed about the electrical characteristics of the product to enable a safe and compliant installation such as RCM mark, company logo, voltage, line current, power, frequency, power-factor, country of origin, IP rating, batch number ta rating, cover ratings if applicable.

SAL distribute their products through HAMER New Zealand Electrical. To find a store near you, simply input your postcode and available locations will be provided.

This information can be found on the product installation sheet located in the product carton or relevant product web page.

Villawood NSW 2163.

Simply follow the enquiry form on the WARRANTY page of this web site and a SAL team member will review the request and confirm the offer via a return email.

There many reason why to use an LED light source, however the two (2) headline reasons are;

(1) a significant reduction in electrical energy to achieve the same value of illumination and

(2) a significant reduction in operating costs.

NO, as a member of Lighting Council Australia, SAL understands the importance of product compliance and such, maintain all products sold comply with all mandatory Australian, International safety, EMC and performance standards, which typically capture the use of lighting products connected to a traditional 240V / 415V 50Hz Electrical reticulation system.